Built by Claims Professionals.
Refined by Experience.
Merge wasn’t built in a tech incubator or outsourced across time zones. It was created by a team who lived through every inefficiency, bottleneck, and miscommunication in the modern claims process.
We didn’t guess what the industry needed—we knew.
Born in the Claims Trenches
In the early days, we weren’t chasing venture capital. We were chasing resolution times, policyholder satisfaction, and operational control—without the right tools.
So we built our own.
Merge began as a quiet project in a small living room—just engineers, adjusters, and a vision to fix what every major system had overlooked. Today, it powers full-cycle claim operations for carriers, vendors, and field teams across the country.
No Outsourcing. No Bureaucracy. Just Access.
When you work with Merge, you’re not waiting on outsourced developers, slow support teams, or generic ticket responses.
We’re in-house. We’re responsive. We’re fast.
Whether you need a workflow refinement, an integration mapped, or a new report logic deployed, our team works directly with yours—with speed and clarity that’s unheard of in this industry.
A Platform Guided by a Simple Philosophy
Platform
Process
People
Every innovation we build must serve all three. Merge was created not just to manage claims, but to support every stakeholder connected to them.
We believe the best platform:
- Elevates processes through automation and insight
- Respects people through intuitive tools and transparent communication
- And builds partnership—not dependence
That’s why Merge continues to evolve in lockstep with our clients.
More Than Software.
A Trusted Partner.
We’re not a faceless SaaS company with an aggressive sales team. We’re a focused group of professionals who take pride in delivering real results for claims professionals who deserve better.
If you’re ready for a platform built with you in mind—quietly powering some of the strongest claims teams in the country—we’re ready to talk.